 Professional
Services
The professional services provided by Excel 9-1-1 cover
various aspects of public safety communications. Our personnel are
experts in their specific areas of interest and most are
still actively involved in public safety communications.
Others are retired from active employment with a public
safety agency and now dedicate themselves to full time
consulting. Our professional services include:
- Procedure Review
- Staffing Analysis
Procedure Review
Procedures are the
backbone of any 911 communications center. How long has it been since a comprehensive review of
your procedures has been completed? Often there is not enough time and/or personnel to
complete this process. Excel 9-1-1 can provide assistance in reviewing your entire procedure manual.
Don’t have any written procedures? Excel 9-1-1 can help in developing
agency specific procedures.
Staffing Analysis
Staffing is an issue that faces every Communications
Center across the country. Excel 9-1-1 is able to
provide your agency with a true staffing analysis that takes
in to consideration workload, training time, vacations and
sick leave. Often staffing issues may be scheduling
issues. Let Excel 9-1-1 take a fresh look at your
staffing issues to help find a true solution.
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